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Compass bullet.png  Who should attend the Excellence in Healthcare Conference?

The Excellence in Healthcare Conference is for individuals who have a stake in improving the patient experience, whether they serve patients and families from an operating room, a computer work station, or the C-suite. Whether you consider yourself an expert and are looking to be re-energized, or are a newbie looking for guidance, the Excellence in Healthcare Conference is the place for you.

Compass bullet.png  When should I fly into and out of Charleston for the conference?

Activities for the Excellence in Healthcare Conference kick off at 7:00 p.m., Sunday, May 20, 2018. To avoid trying to schedule an early check-in at the Wild Dunes Resort, we recommend arriving at the hotel no earlier than 4:00 p.m.

The conference concludes at 11:30 p.m. on Tuesday, May 22, 2018, with the Excellence in Healthcare Awards Gala. You can book additional rooms at the group rate to extend your stay.

Compass bullet.png  If I am driving or renting a car, will there be parking at the conference?

The Wild Dunes Resorts offers complimentary self-parking and valet parking. Buses, RVs, and any vehicle towing a trailer are considered oversized vehicles, and must be parked at the Marina.

Compass bullet.png  Do I have to stay at the hotel that is hosting the conference?

While it is highly recommended that you take advantage of our special group rate and stay at the Wild Dunes Resort, attendees are not required to stay there. We have worked hard to provide you with the most economical option in the area that also offers exceptional convenience, an extraordinary experience, and top-notch accommodations.

Compass bullet.png  Which airport is the most convenient to use to attend the conference?

Charleston International Airport is 23 miles and around 41 minutes from the resort.

Compass bullet.png  What will the weather be like in Charleston during the conference?

Charleston’s average high temperature in May is 83°F, and the average low is 62°F. Although outside temperatures might be warm, the conference meeting rooms are a bit chilly. A light sweater or jacket is recommended during meetings and events.

Compass bullet.png  Are meals included?

Sunday:  Appetizers are provided.

Monday: Breakfast and lunch are provided. Monday evening: On your own

Tuesday: Breakfast, lunch and award dinner are provided.

Compass bullet.png  What attire is recommended for the conference?

Business casual attire is recommended for a majority of the conference. Business professional or cocktail attire is appropriate for Tuesday evening’s Celebrating Excellence Awards Reception and Gala. Comfortable and casual clothing is recommended for Morning Movements and Charleston Your Way.

Compass bullet.png  Are the events in the morning/evening included in the price of the conference?

The conference registration includes all events from the networking kickoff reception on Sunday, May 20, 2018, through the Celebrating Excellence Awards Reception & Gala on Tuesday, May 22, 2018.

Compass bullet.png  When is the last day to register?

Conference registration closes on May 7, 2018.

Wild Dunes Resort room group rates close on April 11, 2018. Rooms may still be available after this date but at a higher rate, based on availability.

Compass bullet.png  Where can I find information on the scholarship program?

All scholarship submissions are due by March 1, 2018 and can the form can be found at

Compass bullet.png  Where can I find information on the Achievement Awards?

All Achievement Award submissions are due by January 22, 2018 and can the form can be found at

Compass bullet.png  Where can I find the Convince my Boss Letter?

2018 Convince Your Boss Letter

Compass bullet.png  What is the cancellation policy?

Event Cancellation/Refund Policy: If you cancel your registration to the event you will be refunded 50% of the registration fee only if notified in writing via email at least three weeks prior to the event. After this time, there will be no refunds.


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