• The internet is now the No. 1 source of information about local doctors & hospitals, surpassing recommendations from friends and families
  • 29% of consumers say the internet is where they get most of their healthcare information
  • 67% of consumers prefer the hospital that is easiest for them to reach from home.
  • 71% of respondents have had outpatient tests in the past two years.
  • 22% of respondents have received care from a retail health clinic during the past two years.
  • 90% of consumers see a primary care physician.
  • 17% of consumers have changed doctors in the past two years, primarily due to the location and availablity of doctors.


National Consumer Report Download